Returns & Exchanges

Sometimes it’s just not right…..

Shopping online can be difficult. Please follow the size guide to help reduce disappointment.

We want to keep this as simple as possible. We accept exchanges & returns of apparel within 30 days of your purchase date.  Returned apparel must be unwashed, unworn and in its original condition & packaging (including tags). Proof of purchase is required.

Please contact us using the FORM prior to returning your apparel (give us as much detail as possible as this will help us improve).

Returns are at the buyers expense and must be sent via tracking post as we can not process items we have not received.

For all exchanges the postal cost will be charged to you – which must be paid prior to the new item being posted out to you.

PLEASE NOTE FOR EXCHANGES: There may be a slight delay if we do not have your new size in stock – we will keep you fully updated and endeavour to resolve ASAP.

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Northern Tide Apparel is a female owned and operated Australian registered business.
Trademark rights are in place.

Northern Tide Apparel, Northern Territory, Australia.