Returns & Exchanges

Shopping online can be difficult. Please follow the size guide to help reduce disappointment or request a fit consultation.

We want to keep this as simple as possible. We accept exchanges of apparel within 30 days of your purchase date.  Returned apparel must be unwashed, unworn and in its original condition, including tags. Proof of purchase is required. Sorry, worn, washed or perfumed items are not accepted.

Returns are at the buyer’s expense and must be sent via tracked post as we can not process items we have not received.

1. Please post to: Northern Tide Apparel, PO BOX 788, Coolalinga, NT, 0836
2. Include a pre-paid, self-addressed postal bag (tracked) with the returned item.
3. Include a note with your exchange request.
4. PLEASE NOTE: There may be a slight delay if we do not have your new size in stock – we will keep you fully updated and endeavour to resolve ASAP.

Refunds are assess on individual application. Re-stock/administration fees and postal charges will be deducted.